FAQ's

Below you'll find answers to the most common questions regarding our community. If you can't find the answer you're looking for, submit your question or comment via the Contact Form.

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BVWCA is a "Deed-Restricted" Community.
  • chevron_rightWhat is meant by "Deed-Restricted" Community?
    In order to protect neighborhood character and property values and comply with established city ordinances, Braeburn Valley West residents are expected to adhere to a set of guidelines, published in our Deed Restrictions and Rules & Regulations.
     
    Examples include: 
    • No Commercial or Recreational Vehicles can be parked or stored on your property.
    • No commercial activity that creates traffic or impedes the residential character of the neighborhood.
    • Garage Sales are limited to 2x per year during approved dates. 
    • All exterior changes to your home required pre-approval by the Architectural Control Committee, before start of project. 
    • Lawn should be maintained in manner that is neat and orderly with grass not more than 5-6" in height.
     
    Submit planned exterior improvements and/or maintenance projects to the Architectural Control Committee (ACC) via the ACC Application & Instructions form, allowing a minimum of 30-days for approval from receipt of a complete application. 
     
     
  • chevron_rightACC Application Process
     
     
    All exterior changes to your home required pre-approval by the Architectural Control Committee, before start of project. 
     
    In order to protect neighborhood character and property values and comply with established city ordinances, Braeburn Valley West residents are expected to adhere to a set of guidelines, published in our Deed Restrictions and Rules & Regulations.  
     
    To submit a project for approval / consideration:
    • Download the ACC Application & Instructions Form (click here).
    • Provide ALL requested information.
    • Include color and materials samples you will be using in your project.
    • Include notice of any permits etc. needed and/or obtained.
    • Include brochures/plans and any other documents to aide in the approval process.
    Return Completed Application and Samples:
    • Email: BraeburnValleyWest@sterlingasi.com
    • Mail/In-person:
      • Sterling ASI, BVWCA
      • 11201 Lake Woodbridge
      • Sugar Land TX 77498
    • You can also bring it with you to a monthly HOA Board Meeting.
    • Please allow 30 days for the approval process. 
    Residents who proceed with projects prior to ACC approval can find themselves dealing with potential fines and having to undo the work completed at homeowner expense. 
     
    Download ACC Application & Instructions (click here).
     
    To read ALL documents related to Deed Restrictions and ACC Rules & Regulations:
    https://www.braeburnvalleywest.com/documents-1/
     
  • chevron_rightHow long does it take for approval of home exterior projects?
    Community by-laws allow 30-days for approval of completed* applications including the ACC Application Form, plans, permitting info, material samples and product brochures.
     
    * Incomplete applications will be placed on hold pending receipt of missing items. 
General Information
  • chevron_rightWhen are the monthly HOA Meetings?
    A 7 member HOA Board manages Braeburn Valley West, enforcing community bylaws, city ordinances, maintaining common areas and amenities with the focus of protecting property values and overall quality of life for residents. 
     
    • Meetings are held on the 2nd Thursday of every month.
    • Public Session starts at 7:00pm.
    • Residents are encouraged to attend and ask questions regarding community issues.
    • Private sessions with the board to address specific issues can be scheduled.  
    • Annual Meeting is held every June. 
    Meeting Location:
    Community Clubhouse 
    10502-1/2 Plainfield
    Houston TX 77031.
     
    To request an item be added to the agenda, or a private meeting with the Board, please email Kari Lemoine or DeAnthony Anderson, Property Managers at Sterling Management at braeburnvalleywest@sterlingasi.com.
     
  • chevron_rightHOA Account Management Alerts
    Sterling Management will periodically send out alerts specific to your HOA Dues notices, assessments, proxy forms and other legal documents related to your HOA account.  Residents are responsible for maintaining accurate contact details on record with Sterling Management for the purpose of HOA account management. Failure to do so can result in residents missing important legal documents related to their HOA account and dues.
     
    To update your HOA contact details, residents can:
  • chevron_rightHow to Reach Us
    Need to reach out to someone?
    Most questions, inquiries can be routed thru the online Contact Us form.
    • General questions, comments, complaints.
    • Group messaging to the HOA Board and Committees.
    • Maintenance Requests for public areas.
    • Security, Safety concerns (you can also use the Security Alert form).
    Your HOA Dues / Assessments account is managed by Sterling Mgmt.
    (Including questions regarding your account, Deed Restrictions, ACC rules and regulations.)
     
    11201 Lake Woodbridge
    Sugar Land, Texas 77498
    832-678-4500
    BraeburnValleyWest@sterlingasi.com
     
    Property Managers:
    Kari Lemoine
    DeAnthony Anderson
     
     
  • chevron_rightCommunity Newsletter
    COMMUNITY NEWSLETTER and special announcements:
    To receive the email newsletter (published 2x's month plus periodic special alerts), simply click "REGISTER" in the upper right corner.  Fill out the form and provide your details and contact preferences. 
     
    NOTE: due to the potentially sensitive nature of the shared information, the newsletter is restricted to residents, immediate family members and intimate caretakers. If you are not listed as a legal owner of the property, please be sure to include a note regarding your ties to the community. 
     
  • chevron_rightSocial Media
    SOCIAL MEDIA:
    Braeburn Valley West has a Facebook page for use by residents, immediate family members and caretakers to utilize in staying up to date on community news, announcements and group chats.  New members will need to answer a few questions and agree to page rules before joining the group.  
     
    To access the group page:
     
    NOTE: While we do everything we can to vet incoming requests, it should be assumed there are non-residents, scammers & spammers and those with malicious intentions also present in the group. Residents should take care to NOT RELEASE personal information for either yourself or other on this or any social media outlet that can become a potential tool for these individuals.  Posts that jeopardize the safety of BVWCA residents will be removed without notice.
  • chevron_rightAre Garage Sales Allowed?
    Community Wide Garage Sales are scheduled on the first weekend of April & October.   
    • The HOA places signage at the 2 main entrances into the community.
    • Homeowners can post yard signs directing traffic to their homes. 
    • Signs must be collected and disposed of by homeowners at end of the sale dates.
    We understand homeowners may periodically require off-schedule dates for estate / moving sales, however they need to be approved by the HOA board PRIOR to the sale date. 
     
  • chevron_rightCar & Vehicles Regulations
    BVWCA Residents are expected to follow city ordinances related to vehicle ownership:
    • Parking on lawns is prohibited.
    • Do not block sidewalks. 
    • Must have current registration, valid license tags/plates and inspections.
    • Must not display company signs or advertising. 
    • Trailers and commercial equipment must be stored out of visual sight of the street.
    • Commercial vehicles can not be parked overnight in the neighborhood.
    • Vehicles parked on streets must move every 48 hrs or are subject to towing. 
    • Inoperable / junk vehicles can not be parked on public streets.
    To report a vehicle violation to security, call 832.884.8780. 
    Or, fill out the Security Alert form. 
     
     
  • chevron_rightPet Etiquette
    Dogs and other domestic animals must be under an owner’s direct physical control at all times, usually by means of a leash or by being secured within a suitable fence. Owners may not allow their animals to run at large.
     
    Pet owners walking their dogs should pick up and dispose of their own pet's waste.
    (please do not leave it in neighbors yards)

    Owners of dogs determined to be “dangerous dogs” are subject to significant additional requirements.
     
    Report Loose / Dangerous / Nuisance Animals to Security
    832.884.8780
     
    You can also report directly to 311 (option #3)
    (will route to Animal Control)
     
     
     
Park & Pool
  • chevron_rightCommunity Pool
    The Community Pool is open from Memorial Day Weekend thru Labor Day Weekend for use by BVWCA resident and their guests.
    • New Users must register:
    • Registration takes place in April at to-be-announced dates/times.
    • Homeowners must be current on dues and assessments.
    • Renters will need to provide proof of current lease. 
    • By using the pool, you automatically agree to follow the GENERAL POOL RULES.
     
    Community Pool is located at:
    10502 1/2 Plainfield Street
    Houston TX 77031
     
    Community Park Rules
     
  • chevron_rightCommunity Pool Access App
    BVWCA uses Brivo for its mobile access card system.
    Download the app below. 
     
  • chevron_rightCommunity Park: Rules of Use
    The Community Park is available for all residents and their guests:
    • Located at 10501 1/2 Plainfield Street (map).
    • Open Daily (365 days / year).
    • Open from Dawn (Sunrise) to Dusk (Sunset).
    • Guests of the community must be accompanied by resident. 
    • NO Alcohol / Drugs allowed.
    • NO Dogs allowed in gated park areas. 
    • DO NOT LITTER - discard trash in available receptacles.
    • Report broken equipment, safety concerns or landscaping issues via Contact Form. 
    The park belongs to all of us.
    Help us keep it safe and clean for everyone's use and enjoyment. 
     
    (Posted Park Rules)
  • chevron_rightCommunity Clubhouse Rental
     
    Can residents rent the community clubhouse? 
    • Residents may rent the community clubhouse during the non-pool season.
    • The non-pool season is from Labor Day through Memorial Day.
    • Rental is for the clubhouse only; the pool area is unavailable.
    • Must be a BVWCA resident.
    • Homeowners association dues and account must be current.
    • No alcohol or smoking/vaping is permitted.
    • Maximum occupancy is 75 people.
    • Homeowners association approval is required.
    • Additional stipulations and costs are stated in the rental agreement.
    Return completed Rental Agreement and payment to:
    • Sterling ASI
      • 11201 Lake Woodbridge
        Sugar Land, TX 77498
    • Only complete applications with proper payment will be considered.
    • You can email your application to BraeburnValleyWest@sterling.com.
    • Payments must be made in person at Sterling office.
    For more information:
     
    Download Lease Agreement (CLICK HERE)
     
    Lea el anuncio en español aquí.
Security
  • chevron_rightSecurity Patrol & Alerts
    BVWCA is patrolled by Armed Security on Bikes:
    • 24 hour, armed security patrol  monitors community for criminal activity and safety issues. 
    • Security officers are armed, uniformed and in marked automobiles.
    • 24/7 Security Dispatch for requesting on-call assistance.
    A multi-member Security Committee works with the patrol service to address ongoing concerns, finding solutions and coordinating efforts with city agencies as needed. The Security Committee meets the 1st Wednesday of every month at the Community Clubhouse, 6pm. Residents are encourage to attend. 
     
    24 /7 Security Dispatch:
    832.884.8780 (phone calls only)
    Do not text security line if needing immediate assistance.

    Residents are encourage to report any/all:
    • Suspicious Persons / Vehicles
    • Safety Hazards
    • Alarms, Open Doors
    • Public Disturbances
    • Loose Dogs / Nuisance Animals
    • Abandoned / Inoperable Vehicles
    • Illegal Dumping
    • Vacation Watches
    • Package Alerts
    • Welfare / Security Checks ... and more.
    Security Dispatch refrigerator magnets available.
     
     
     
     
     
     
     
  • chevron_rightPackage Delivery Alerts
    Did you receive notice of a package delivery while not home? 
     
    Call our 24 hr Security Dispatch line and we can move the package to a more secure location for you.
     
    832.884.8780
     
     
  • chevron_rightVacation / Security Watches
    Schedule a Vacation / Security Watch for your property.
    SUBMIT ONLINE FORM
     
     
     
Trash Collection
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